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General

What is OpenWhenGone.com
OpenWhenGone.com is a digital platform that allows individuals to leave messages and letters for their loved ones, which will be delivered after they've passed away. It's a unique way to preserve memories, share wisdom, and continue connections beyond life's boundaries.

How does OpenWhenGone.com work?
You can create an account on OpenWhenGone.com and compose messages for your loved ones. You can schedule when these messages will be delivered, ensuring that your words reach them at the right time in the future. Messages are securely stored until the designated time. You may read more on our features page.

Is OpenWhenGone.com free to use
Yes, OpenWhenGone.com is free to use for both message senders and recipients. We operate solely on donations to keep the platform running.

How can I donate to support OpenWhenGone.com?
If you'd like to contribute to our cause, please visit our Donation page for more information on how to make a donation.


Technical

How are messages delivered?
Messages are delivered on the platform to the designated recipients at the specified times. Recipients will receive a unique link and a password to access and read the messages. Only your chosen recipients will get access to your letters.

When are messages delivered?
Your content are only delivered when your account is set to "deceased", which will happen depending on your choosen rule and after the countdown period. If your content is released by mistake, you may at all times reset your account to remove recipients' access.

Can I specify multiple recipients for a single message?
Yes, you can designate multiple recipients for a single message. This ensures that your message is shared with all the intended individuals.

Can I upload images, videos or audio to my messages?
Currently, OpenWhenGone.com supports text-based messages only. However, we are actively exploring options to incorporate multimedia elements in the future.

How do I delete my account?
You may request a permanent deletion of your account, including all content. In order to do this, reach us at hello[a]openwhengone.com from the email in which you signed up.

For how long is my content available?
Once your account status is set to deceased, your content are available for 10 years. A notification will be sent to recipients a year before the content is removed. Please note that continued Bottle Posts will therefore only be realistic for up to 10 years.

Can I use OpenWhenGone.com from any location?
Yes, OpenWhenGone.com is accessible from anywhere in the world, allowing you to connect with your loved ones regardless of geographical boundaries.

We continuously update this list. Feel free to contact us if your query is not answered here.